Account reinstatement
Amazon account reinstatement and appeals, done honestly
Suspended, or at risk? We find the root cause, write a clear Plan of Action and help you stop it happening again. We tell you your real chances before you pay.
Amazon · Walmart · TikTok Shop accounts
What we help with
Suspensions and complaints we handle
Account deactivated
Your selling account is suspended or deactivated, and your funds are on hold.
Listings removed
ASINs suppressed or removed for policy, safety or category reasons.
Inauthentic or condition complaints
Customers or Amazon question where your products come from.
IP complaints
Trademark, copyright or patent complaints against your listings.
Verification problems
Seller identity or business verification that keeps failing.
Related accounts and Section 3
Deactivations under the Business Solutions Agreement.
The appeal
What a strong Plan of Action includes
Amazon wants proof that you understand the problem and have fixed it for good. A clear, specific Plan of Action does exactly that.
- Root cause: what really went wrong, in plain words
- Actions taken: what you’ve already fixed, with dates
- Prevention: the steps that stop it happening again
- Evidence: invoices, supplier details, letters of authorization or test reports
- Follow-up: fast, clear replies if Amazon asks for more
Our process
How we handle your case
1 · Review
We read the notice, your Account Health page and the history of the account.
2 · Root cause
We find what really triggered the problem, not just the symptom.
3 · Write
We write the Plan of Action and list the documents you need.
4 · Submit
You submit, or we submit with your permission, and we track the reply.
5 · Prevent
Daily account health checks so the same problem doesn’t come back.
Honest advice
Our promise
No false promises
No one can guarantee reinstatement. We review your case and tell you your real chances before you pay.
No password sharing
You add us as a user with the right permissions, or we work from the notices and documents you send.
Prevention first
The best appeal is the one you never need. Our account management includes daily health checks.
Account reinstatement: questions
Can you guarantee reinstatement?
No one honestly can. Amazon makes the final decision. We review your case first and tell you your real chances before you pay.
How long does it take?
We start as soon as we have your notice and documents. Amazon’s review time varies from case to case.
Do you need my login?
No. You add us as a user with the right permissions, or we work from the notices and documents you send.
Which documents will I need?
It depends on the case: often supplier invoices, letters of authorization, safety or test documents, or ID and business documents for verification.
Do you handle Walmart and TikTok Shop suspensions?
Yes. We also help with Walmart Marketplace and TikTok Shop account and listing issues.
How much does it cost?
It depends on the type of case. After a quick review we send you a fixed quote, so you know the price before we start.
Related services
Often paired with this
Get your case reviewed
Send us the notice from Amazon. We’ll tell you what happened, your real chances, and what to do next.