Privacy Policy
This page was last updated in October 2026.
HexaEcom (“we”) is an ecommerce growth agency based in Bangladesh. We work with clients in the United States, the United Kingdom, Canada and Australia. This policy explains what information we collect through hexaecom.com, why we collect it and how we protect it.
What we collect
- Forms: your name, email, WhatsApp number (optional), store link and the message you send us through the contact or audit forms.
- Messages: anything you send us by WhatsApp or email.
- Basic analytics: pages visited, device and browser type, and the website that sent you to us. This data doesn’t identify you by name.
- Client store data: if you hire us, the store and sales data you share with us to do the work.
Why we use it
- To reply to your message and send the audit you asked for.
- To provide and improve our services.
- To keep the website safe and working.
We don’t sell your information, and we don’t share it with anyone except the services we need to run the website (for example our hosting company), or when the law requires it.
Client confidentiality
We never publish client names, brand names, ASINs or product names without written permission. Results we show in case studies are anonymised.
Cookies
The website uses only the cookies it needs to work, and basic analytics cookies. You can block cookies in your browser settings.
How long we keep it
We keep form messages for up to 2 years, unless you become a client or ask us to delete them sooner.
Your rights
Depending on where you live (for example under UK GDPR, Canada’s PIPEDA, Australia’s Privacy Act or US state laws such as California’s), you can ask to see, correct or delete your information, or ask us to stop using it. Email shihabhexa@gmail.com and we’ll reply within 30 days.
Contact
Questions about this policy: shihabhexa@gmail.com.